Shipping and Delivery rates and policies
RATES AND POLICIES
Retail customers with orders over $150 can use code FREESHIP150 at checkout for free standard economy shipping. Free shipping does NOT apply to wholesale customers or to expedited shipping.
ZWAVEPRODUCTS SHIPPING RATES
Shipping rates are calculated based on weight and dimensions of your order.Orders qualifying for FREE or discounted shipping promotions are shipped via our standard service.
All orders are shipped from our warehouse in Portage, MI.
For a complete list of charges levied by your country, please visit dutycalculator.com.
ZWAVEPRODUCTS PROCESSING TIME
Our credit card security department reviews all orders thoroughly. If we suspect credit card fraudulent activity, we may reach out to you by phone for additional information such as picture ID. Examples of orders flagged for review are those with mismatched billing and shipping addresses, international orders and large orders requiring an overnight shipment. If flagged for a fraudulent activity your order may be delayed in processing.