Free Shipping & New Low Cost Options Available Details

NEW, LOWER-COST SHIPPING & FREE SHIPPING WITH $99+ PURCHASE

Restrictions

Free shipping applicable to only UPS Ground - lower 48 United States - on purchases of $99 or more in the same order. Taxes and prior purchases do not qualify toward the minimum purchase requirement and offer cannot be applied to such items. Eligible customers must select this option during checkout in order to receive free shipping. Not applicable to dealers.

Frequently Asked Questions - Gateways

Answers From Z-Wave Experts

Below are the most frequently asked questions and answers about Z-Wave Gateways. If you still have questions, please ask one of our experts here.

Back to FAQs - Gateways



We are a remodeling company that recently installed a Vera Edge controller and Z-wave dimmer on kitchen lights for a customer. She is having trouble setting up the unit. Is there a professional in our area (Lancaster, PA) who can make a service call to help?

We are an online store, so we do not have service agents to go on site. However, if this is something purchased from us and she contacts us at help@zwaveproducts.com, one of our technicians will attempt to give her the advice she needs to get started.

Alternately, Vera has a good reputation with support. Platform Status: status.getvera.com

USA Toll Free: +1 (866) 966-2272
International: +1 (702) 487-9770
Email: support@getvera.com
Web: support.getvera.com
Hours of Operation: Monday – Friday 12:00am to 6:00pm Pacific Time


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