Shipping Information

Rates and Policies

Z-Wave Products Shipping Rates

Standard:  $9
UPS 3-Day Select: $22
UPS 2nd Day Air: $45
UPS Overnight: $58

Orders qualifying for FREE or discounted shipping promotions are shipped via our standard service.  

All orders are shipped from our warehouse in Moonachie, NJ


International Shipments

For shipping to Canada, we ship USPS and your will be charged the actual cost of shipping. Cost will be calculated based on package weight and your location in Canada.

All other countries are calculated on costs to ship UPS Worldwide Expedited. 

If you have questions about an international order, please contact sales@zwaveproducts.com for a shipping estimate. Please note, shipping outside the US may be subject to duties, taxes, brokerage fees and any other charges levied by your destination country. These charges are outside of our control and vary from country to country.

For a complete list of charges levied by your country, please visit dutycalculator.com.


Z-Wave Products Processing Time

Orders received by 2pm ET (Monday-Friday) are typically processed the same day.  Orders received after 2pm ET or on Saturday and Sunday are normally processed the next business day.


Security

For your own security, you won’t be able to submit an order on zwaveproducts.com if the billing address, credit card expiration date and/or security code doesn’t match your credit card statement.

Our credit card security department reviews all orders thoroughly.  If we suspect credit card fraudulent activity, we may reach out to you by phone for additional information such as picture ID.  Examples of orders flagged for review are those with mismatched billing and shipping addresses, international orders and large orders requiring overnight shipment.  If flagged for fraudulent activity your order may be delayed in processing.
 
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